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Laddar Voice

Digital Calling System for African Businesses

Transform your business calls with a smart modern phone system that works for you

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One platform, two ways to run your calls

LaddarVoice provides multi-agent call-center solutions and dedicated Staff Lines; both built to support your business

Call Center software

Call Center Solution

A central web system for multi-agent calling: call history, monitoring, recording, routing, transfers, dispositions, analytics and QA.

AAmara · on callRec
MMusa · queuedLive
CChidi · missedNew
  • Multi-agent supervision and QA
  • Recording, transcripts and AI analysis
  • IVR, agent groups and call routing
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Business Line software

Staff Lines

A dedicated business number that runs on an existing personal phone, with separate business caller ID, logs, voicemail and a business dialer.

Business line+234 812 ···
Business your number
Personal stays private
  • Business caller ID on the mobile device
  • Separate business call logs and voicemail
  • Dedicated business dialer on the existing phone
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Trusted by businesses across Africa

Our clients
ShowmaxShowmax
Fidelity BankFidelity Bank
Celebr8 LyfeCelebr8 Lyfe
TuracoTuraco
GaraMartGaraMart
LASAALASAA
T2 MobileT2 Mobile
Yes CreditYes Credit
SmallSmallSmallSmall
Connect NigeriaConnect Nigeria
AkadaAkada
Boxhouse MarketingBoxhouse Marketing
Voyance AfricaVoyance Africa
Pannecia ConsultingPannecia Consulting
Book Cheap FreightBook Cheap Freight

Features Your Business Needs to Make Smarter Calls

Smart features built for better customer conversations, stronger teams, and complete call management.

AI Call Analysis

Analyze customer sentiment and agent performance across calls.

AI Call Transcripts

Convert calls to searchable voice-to-text conversations.

AI Call Summaries

Two-sentence summaries with next steps and action items.

Call Recording

Automatically capture incoming and outgoing calls.

Cloud Storage

Encrypted cloud storage with fast access to recorded audio.

Call Logs

Searchable history with caller ID, duration, agent and missed calls.

Reports & Analytics

Calling patterns, volume and performance metrics.

Interactive Voice Menu (IVR)

Custom menus route callers to the right person or department.

Call Transfer

Warm and blind transfer between agents, departments and queues.

Call Outcomes / Dispositions

Quickly tag call outcomes and create follow-up tasks.

Multi-number Setup

Manage multiple business numbers with unified calling controls.

Welcome Messages

Use custom greetings with text-to-speech or pre-recorded audio.

Voicemail

Custom greetings, voicemail-to-email and department queues.

Contact Management

Shared directory, caller-ID matching and synchronized contact records.

Contact Tags

Segment contacts with tags for context and targeted calling.

Agent Management

Route calls by groups/department, skill or language with configurable ringing.

Operating Hours / Shift Management

Apply after-hours rules and automatic shift handover routing.

Outbound and Inbound

One-click dialing directly from the digital contact list.

Platform Agnostic

Voice calling on Windows, Mac, Linux, Android and iPhone without desk phones.

Frequently Asked Questions

A cloud calling platform for business numbers, providing call-center controls and Staff Lines for business calling.

Call history, agent supervision, recordings, IVR, routing, transfers, dispositions, reports, analytics and QA evaluation.

The deck documents customer sentiment analysis, agent-performance analysis, automatic transcripts and two-sentence call summaries.

Recorded call audio and call history are stored in cloud storage; the deck describes encrypted files and fast access.

Yes. IVR menus, agent groups, skill routing, operating-hours rules and shift handover can determine where calls go.

The deck describes browser-based calling plus Windows, Mac and Linux systems and Android or iPhone mobile apps.

A dedicated business phone number that runs on an existing personal mobile phone, keeping business caller ID, logs, voicemail and dialing separate.

Pricing that gives back as you scale.

Pay for what you use, no per-agent fees, no hidden charges.

Essential
N35,000
+ N2,625 VAT
  • Business numbers 1
  • Concurrency 5 calls
  • Storage 100MB
  • AI Assist 500 mins
  • Call outcomes
  • Quality control
  • Voicemail
  • Welcome message
  • Contact saving
Get Started
Most popular
Pro
N100,000
+ N7,500 VAT
  • Business numbers 3
  • Concurrency 20 calls
  • Storage 250MB
  • AI Assist 1,000 mins
  • Everything in Essential
  • Call routing (IVR)
  • Call transfer
  • Caller ID
  • Conversation history
  • Operating hours
  • Quality Assurance
Get Started
Scale
N350,000
+ N26,250 VAT
  • Business numbers 5
  • Concurrency 100 calls
  • Storage 500MB
  • AI Assist 3,000 mins
  • Everything in Pro
  • Highest concurrency
  • Most storage
Get Started

All plans run on a 30-day billing cycle. Need more than Scale? Talk to us.

More on Laddar Voice

Guides and insights on running better customer calls.

Voice

Why business calls should never live on personal phones

When agents own the number, they own the customer. Here is how to take it back.

Read article →
Voice

IVR done right: routing customers actually like

Menus that shorten waits instead of trapping callers, with examples you can copy.

Read article →
Voice

What AI call summaries change for your sales team

Two-sentence recaps and clear next steps, and what they do to follow-up rates.

Read article →

Want more insights? Read more articles on our blog

See the rest of Laddar.

People, technology and conversations, built to work together.

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Contact us

Request a Laddar Voice technical walkthrough

See the call-center platform, Staff Lines, routing, recordings, AI analysis and cloud voice controls in one walkthrough.

  • Call-center dashboard and multi-agent controls
  • Business numbers, IVR, transfers and routing
  • Recording, cloud storage, AI analysis and QA

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